We are excited to announce that we are now back in our office here at Summit Family Dentistry and seeing our patients for regularly scheduled appointments! This decision was made following the guidelines put in place by the North Carolina State Dental Board. It is exciting and refreshing to be back and we can’t wait to see everyone in the office. For everyone that has missed their appointment during this shutdown, please give us a call. We have temporarily modified our schedule to accommodate those that have missed their appointments and want to get back in! It’s extremely important to continue to practice good oral hygiene, now more than ever!
We are taking our return back to the office very seriously here and SAFETY is our number one priority. We have always practiced universal safety precautions in our office, but have extended our efforts above and beyond the recommendations of the CDC and ADA to keep you safe! You will notice these differences during your future visits.
Some of the changes you will notice are the following: First and foremost we are screening each of our employees daily. All of our temperatures will be posted on a board right when you walk in. In addition to ourselves, every patient is screened twice: once when confirming their appointment and once when they arrive at the office. Every patient’s temperature is taken prior to being allowed into the back office. If you have a mask, we ask you to please wear it to the office. We have closed our waiting room and are notifying patients from their vehicles when their chairs are ready, escorting them back when they come into the office. All patients are asked to wash their hands with the hand sanitizer provided when entering. Once back in the operatory, you will find that we will also ask you to complete a 15 second pre-rinse with a hydrogen-peroxide based mouth rinse to reduce potential viral loads. You will hear something new once back in the operatory! What you will hear are our new state-of-the-art air-purifiers (IQAir Health Pro Plus) located in each treatment room. These are constantly purifying the air you breathe in our office through hyper-HEPA filters. Our staff will also be dressed differently. Each staff member will be covered head to toe and are following the personal protective equipment (PPE) guidelines set by the CDC and our personal regulations company Total Medical Compliance. Lastly, we continue to follow existing instrument sterilization and all instruments remain packaged until you enter the room.
Upfront, we have the same exact air filter and sneeze guards in place. We have marked the front where you should stand if waiting in line. If possible we are trying to implement a touch-free payment policy, but we can accept all of our normal forms of payment as well.
We have created a very safe experience for our patients here and are excited to return to the office so we can continue to serve our community! Please know that we have and will continue to be here for you during these times and beyond. We are all in this together! We look forward to seeing everyone again soon!